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Level 6 Water Restrictions - How To Manage Water Restrictions At Your Home


Level 6 Water Restrictions - How To Manage Water Restrictions At Your Home

Poor rainfall, extremely low dam levels, as well as a hot and dry summer season, has increased our need to continuously save water. For us to make sure that we have enough water available in our dams for everyone in our province, we all need to do our part to use water sparingly and adhere to the water restrictions which are in place.

Revised water restrictions

As from 1 January 2018, the City of Cape Town has implemented level 6 water restrictions as a result of not enough water being saved.

Level 6 water restrictions include:

Agricultural users need to reduce usage by 60% compared with the corresponding period in 2015 (pre-drought).

Borehole water use for outdoor purposes is discouraged in order to preserve groundwater resources.

Commercial properties need to reduce usage by 45% compared with the corresponding period in 2015 (pre-drought).

Excessive water users will be fined.

No hosing down of paved surfaces with municipal drinking water. 

No irrigation or watering with municipal drinking water allowed. 

No use of portable play pools.

No washing of vehicles, trailers, caravans or boats with municipal drinking water allowed. 

Private swimming pools may not be topped up or filled with municipal drinking water.

Residential units using more than 10 500 litres per month will be fined or have water management devices installed on their properties.

Use no more than 87 litres of municipal drinking water per person per day whether you are at home, work or elsewhere.

Water features may not use municipal drinking water.

Read the level 6 restrictions guideline for a more detailed outline.
We can only achieve our water saving targets together. Every citizen must be water conscious, and determine the importance of their water needs in relation to the water shortages. If you have any questions about water restrictions in your area, you can contact your local municipality.

Curbing excessive water use

All households must use less than 87 litres per person per day. Households using more than 10 500 litres of water per month will be fined or have water management devices installed on the properties, in line with the City’s Water By-law. Fines are expected to be in the region of R5 000 – R10 000.
If you have more than 4 people in your household and can provide the City with adequate motivation to justify higher monthly water use, apply to increase your current quota of water.

Alternative water sources signage

If you use alternative water sources, you must display appropriate signage that is clearly visible to the public at your property.

Wellpoints and boreholes

Wellpoints and boreholes should be registered with the City. Once registered, the City will send you the necessary display sign, free of charge.

Download, print and laminate the non-drinking water sign

If you make use of greywater, spring water or rain watter harvesting, you can download, print and laminate the City’s non-drinking water sign. It should be printed A4 landscape.

This sign cannot be used for wellpoint and borehole water use.

Water reduction tariffs 

Under level 6 restrictions we will still be charged according to the 2017/18 Level 4 tariffs. For example, the 2017/18 domestic full tariffs (stand-alone houses and cluster residence) for water are as follow:

Water tariffs 

Water (domestic full) steps (1kl= 1 000 litres) 201/2018 level 4 tariffs rands (including vat)

Step 1 (0<6kl) R4,56 (free for inddigent households) per kl
Step 2 (>6<10,5kl) R17,75 perkl
Step 3 (>10,5 < 20kl) R25,97 per kl
Step 4 (>20 < 35kl) R43,69 per kl
Step 5 (>35 < 50kl) R113,99 per kl
Step 6 (>50kl) R302,24 per kl

The 2017/18 domestic full tariffs (stand-alone houses and cluster residence) for sanitation are:

Sanitation tariffs 

Sanitation (domestic full) steps (1kl =1 000 litres) 2017/18 Level 4 tariffs rands (including VAT)

Step 1 (>0 ≤ 4,2kl) R4,39 (free for indigent households)
Step 2 (>4.2 ≤ 7.3 kl) R14,98 per kl
Step 3 (>7.35 ≤ 14 kl) R30,31 per kl
Step 4 (>14 ≤ 24.5 kl) R49,04 per kl
Step 5 (>35 < 50kl) R59,30 per kl

Water saving tips: 

You're not allowed to water/irrigate with municipal drinking water. This includes the watering/irrigation of flower beds, lawns, vegetables, agricultural crops, other plants, sports fields, golf courses, schools, learning institutions facilities, nurseries, parks and other open spaces. (Nurseries and customers involved in agricultural activities or with historical gardens may apply for exemption (visit the City of Cape Town website for the application process).

Please use municipal drinking water, at 87 litres or less per person per day.

No watering/irrigation with municipal drinking water allowed. (facilities/users making use of boreholes, treated effluent water, spring water or well points are encouraged not to water/irrigate within seven days after rainfall that provided adequate saturation.).

All wellpoints and boreholes must be registered with the City and used efficiently to avoid wastage and evaporation.(Visit the City of Cape Town website  for more information on registration).

If alternative water sources are utilised, ensure that you display signage which is clearly visible from a public road or street. Visit for how to register.

No hosing down of hard-surfaced or paved areas with potable (drinking) water(except for health purposes) .Users, such as abattoirs, food processing industries, industries using water to prepare for painting or similar treatments, care facilities, animal shelters and other industries or facilities with special needs can apply to the Director: Water and Sanitation for exemption, (visit the City of Cape Town website for theapplication process).

Do not use municipal drinking water for ornamental water features.

The maximum showerhead flow rate may not exceed 10 litres per minute.

Flush toilets (manually using a bucket) with greywater, rainwater or other non-drinking water.


No washing of vehicles, trailers, caravans or boats using municipal drinking water is allowed. These must be washed with non-drinking water or waterless products.

No topping up (manually or automatically) of swimming pools allowed, even if fitted with pool cover. This includes the filling of new pools or the refilling of an existing pool after a repair.

The use of portable play pools is not allowed.

Businesses and public facilities:

The washing of vehicles, trailers, caravans or boats with municipal drinking water ar not allowed except where an exemption has been granted. This applies to both formal and informal car washes. Vehicles, trailers, caravans and boats should be washed with nondrinking water or waterless products. Exemption on application may be granted if water recycling is used in the washing process, (visit the City of Cape Town website for the application process).

Fitted pool covers must be used for public swimming pools where practically possible.

No automatic top-up systems for swimming pools are allowed.

Spray parks are not allowed to opperate.

All public spaces must install water efficient parts to minimise water use at all taps, showerheads and other plumbing components and must adhere to Water By-law requirements.

Golf courses, sports facilities, parks, schools and learning institutions can't establish any new landscaping or sports fields, except if irrigated only with non-potable water.

Contract conditions shall apply for any facility supplied with water in terms of special contracts (notarial deeds, water service intermediaries or water service providers). 
Other restrictions, not detailed above, still apply as stipulated in Schedule 1 of the Water Bylaw, 2010. Please visit the City of Cape Town website for more information on: Know your water regulations.

For queries on water restrictions please send an email to

You can also stay up to date with the water levels of the main dams supplying the Cape metropolitan area.

Here’s what you can do to save water and money

At home:

Take shorter showers and turn off the shower while soaping up, then turn it back on to rinse. 

Make sure you put a full load into your washing machine and dishwasher before starting a wash cycle. 

Cut down the amount of water flushed down the toilet by placing a 2 litre plastic bottle full of water in the water tank (cistern) of your toilet. This could save you up to 7 300 litres of water each year. 

When washing dishes by hand, don't leave the water running to rinse dishes. And if you have a double basin, fill 1 with soapy water and one with clean water to rinse. 

Install a system to pump grey water (from the washing machine, basins, shower and bath) to the garden.

In the garden:

Plant indigenous plants which can tolerate extreme heat and require little watering.

Group plants with the same water needs together, so that you don’t overwater plants with varying water needs.

Put a covering layer around trees and plants. Covering will slow evaporation and will also discourage weeds from growing.

You are only allowed to water your garden once a day on designated days.

The best times to water your garden is at sunrise and sunset. Watering between 9am and 4pm (when the sun is brightest) is not allowed.

Water your lawn long enough for the moisture to soak down to the roots. A light sprinkling can evaporate quickly.

Plant in the right season. For winter rainfall areas, you will need to plant in autumn and early winter so the plants have a chance to develop their root systems before the dry season. In summer rainfall areas, you can plant in spring and early summer.

A dripping tap (1 drop per second) could waste up to 30 litres of water an hour, which adds up to 10 000 litres a year.
In the industrial and commercial sector:

Define water requirements for your organisation, building or unit of production.

Appoint a person to track water use and identify strengths to build on and weaknesses to rectify.

Ensure that people are aware of  how to report major water losses from leaking or damaged pipes and hoses.

Encourage staff to report dripping taps and leaking toilets.

Reduce the chances of leakage by turning taps off lightly and getting washers replaced when leaks are discovered.

These simple changes can help you save up to 10% on your annual water bill, without drastically changing your lifestyle. 
Educate your children about simple ways to save water  around the home and encourage your colleagues to start saving water at work.


The Department of Water and Sanitation (DWS) in an effort to help citizens reduce the use of water, started the Drop-the-block campaign. This water-saving method of dropping a plastic block into the toilet cistern helps reduce the volume of water used when you flush your toilet.

Here’s what you need to know about Drop-the-block:

The block is made from recycled plastic to prevent erosion and blocking of the toilet.

The block is weighed down with sand and displaces up to 2 litres of water.

Toilet cisterns hold 9 to 15 litres of clean water which is dispensed with each flush.

After dropping the block into the cistern, a household of 4 people who go to the toilet 4 times a day, can save up to 32 litres of water per day.
If you’re interested to know more about the Drop-the-block campaign, read Drop-the-block for more information.

Exemption from water restrictions

We all need to save water and adhere to water restrictions. If however if you need to be exempt from these water restrictions, exemption will be approved in special circumstances.  Please visit the City of Cape Town website to find out how to apply for exemption from water restrictions.

Want to know more?

Read more about water saving tips:

How to manage water restrictions in and around your home

Drop-the-block campaign 

Saving water is everyone’s responsibility

How to save water

Find out why we should save water

Author Western Cape Goverment
Published 05 Jan 2018 / Views -
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